2/03/2021

Lowongan Kerja Infomedia Team Leader BPJS Kesehatan Semarang Maret 2021

 

 Rekrutmen.NET - BPJS Kesehatan (Badan Penyelenggara Jaminan Sosial Kesehatan) merupakan Badan Hukum Publik yang bertanggung jawab langsung kepada Presiden dan memiliki tugas untuk menyelenggarakan jaminan Kesehatan Nasional bagi seluruh rakyat Indonesia, terutama untuk Pegawai Negeri Sipil, Penerima Pensiun PNS dan TNI/POLRI, Veteran, Perintis Kemerdekaan beserta keluarganya dan Badan Usaha lainnya ataupun rakyat biasa. BPJS Kesehatan saat ini sedang membuka lowongan kerja terbaru, berikut informasi selengkapnya :



Posisi :



Job Description

  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization’s service and product information.
  • Processing forms, orders, and applications requested by the customers.
  • Identifying, escalating priority issues and reporting to the high-level management.
  • Routing inbound calls to the appropriate resources.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Managing administration, communicating and coordinating with internal departments.
  • Other duties as assigned.


Job Requirement

  • Open availability:
  • Monday through Sunday.
  • 7 a.m. to 1 a.m.
  • Experience in dealing with the public.
  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work with others in a close manner.
  • Good computer skills.
  • Good multi-tasking skills.



Jika anda berminat, silakan melakukan pendaftaran online disini : Pendaftaaran, Segala proses perkerutan tidak dipungut biaya sepeserpun !!!

Silakan bertanya, gunakan kalimat yang jelas dan sopan.
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